Lack of proper training on new systems, softwares and equipment is one of the most-cited reasons for employee turnover. In fact, a recent survey on Go2HR.Ca indicates that 40 percent of employees who receive poor job training leave their positions within the first year. When your staff doesn’t feel confident and secure with technologies and processes in the office, at best there will be productivity issues, and at worst, people will move on to firms where they feel more supported.
Maintaining an efficient, happy workforce requires investment in employee training, especially after adopting updated solutions. Enterprise Adoption Training (EAT) is an investment every company should seriously consider. This blog walks you through the steps toward effective Enterprise Adoption Training.
Enterprise Adoption Training Success in Three Steps
Step One: Assess the Training Needs
Identifying the training needs of an organization should be the first step toward implementing EAT successfully. This phase is often done through a discovery meeting conducted by a team from the training organization with an HR, IT or facilities professional from the business seeking to train its staff. Knowing the daily tasks end users participate in will help identify the level of training an organization requires. This is a great first step for involving stakeholders at all levels.
Step Two: Create the Training Plan
Once skill gaps and priorities are identified, the EAT organization will construct a training agenda. In coming up with a plan, the team will suggest either in-person or virtual training tailored to best fit the need for a solution. When creating a training plan, it is important that organizations think long term, as technologies and systems are constantly evolving. Keeping up with the trends is better than remaining stuck in outdated technologies and processes.
Step Three: Implementing the Training Process
It is one thing to draft up a wish list for training at an organization, but it’s another endeavor to implement the plan successfully. Since every Enterprise Adoption Training plan should be customized to align with the organization's culture, process and budget, it is crucial that a schedule be established and followed early on. Choose a professional training organization that has your best interest in mind, and can take the lead on implementation.
Enterprise Adoption Training: Return on Investment
Arming employees with the proper training empowers them to grow within their position, resulting in positive morale and leadership within a company. Employees who are given the tools and education they need to be successful at their jobs end up contributing even more to company goals.
The advantages of Enterprise Adoption Training included boosted productivity, better collaboration, employee loyalty and greater competency. Obtaining a return on investment is evaluated based on a company's learning and business needs. Were the benchmarks set accomplished?
The success of Enterprise Adoption Training is determined by how well steps one through three are planned and executed. As Edward Hubbard said, “training is either at the table working with senior management and adding value, or it is on the table perceived as a cost center that is going to get cut.” By following the processes listed in this blog, enterprise businesses will have the tools needed to accomplish a successful adoption plan, which will allow them to capitalize on their overall investment.
