February 11, 2020 | Scott Kroeze
Today, enterprise businesses that operate in the “digital world” are at risk of becoming the next victim of a major cyber attack if certain security protocols aren’t followed to protect your AV/IT infrastructure. Performing business in spaces such as the “worldwide web”, over email, in conference rooms, huddle rooms, and a variety of other spaces, can be devastating to a company if nothing is done to protect the security of your AV technology investments.
Any organization can benefit from cybersecurity, and those working in spaces like video conference rooms should be the most cautious when it comes to privacy and security. This blog will uncover what cybersecurity is and why it’s crucial to implement cybersecurity into your organization’s video conference rooms and communication systems.
What Is Cybersecurity?
Cybersecurity is protection against an online or electronic attack and can be internal or external, intentional or accidental. Companies of any size are at risk of cybersecurity threats and should continuously be aware of the risk and trends of current hackers. Communication systems consist of video conference room solutions or even software that allows for collaboration, such as Zoom or Microsoft Teams. Cybersecurity in video communication solutions is crucial during meetings with sensitive information, especially if a video call is in place.
Video conference rooms and communication systems come with a variety of AV technology, which adds to the number of attack surfaces, or exploitable vulnerabilities. A cyber attack can be detrimental to a business. It is crucial that businesses stay on top of their cyber awareness to avoid a breach in customer or business information.
Here are three best practices to consider when implementing cyber awareness into your business’ video conference room and communication systems:
1. Regularly Schedule System Updates
Make sure your business or service provider has regularly scheduled and/or ongoing system updates and patches. When your technology is up-to-date, there is little to no room for hackers to enter through old software that may have been susceptible to security hacks in the past.
2. Seek Out Potential Threats with a Session Border Controller Device
Ensure your UC security blueprint includes a Session Border Controller (SBC), which is a device designed to manage traffic, identify threats and block out any suspicious activities. Having an extra set of “eyes” on your video communication technology keeps the information discussed in the conference room(s) safe from potential hackers.
3. Educate Employees
Aside from investing/practicing in cybersecurity software, training your employees on cybersecurity policies and procedures is key. Using a service like Defendify is an easy way to keep employees consistently aware of potential cyber threats and up-to-date on ways to keep company information secure.
With so many new threats and phishing attempts that appear every day, data security is crucial in any business. Staying current with the latest technology and implementing these best practices will keep your video conference rooms safe and secure. To continue learning about keeping data secure in the workplace, check out these 5 tips.